About us

We are the council

We are the largest waste collector in the borough. Our fleet of 50 specialised vehicles can collect all types of waste 7 days a week.

Competitive pricing

We work with over 2000 businesses in the borough each week. We deliberately keep charges as low as possible. All prices are charged with zero vat. 

No sudden price changes

Prices are set each year in April and fixed for 12 months with no sudden increases.

No hidden charges

Our prices cover all aspects of your collections. This includes any legal documentation th collections need.

You will always know exactly what you’re paying up front with no hidden surprises.

Reliable and flexible service

Our fleet of operators and vehicles and can meet the increasing demands of your business.

Customer focused

We care about your business and will work with you to ensure you are satisfied. You'll get a dedicated account manager to deal with any issues you may have.

A clean environment is good for business

We want to ensure that Tower Hamlets is a clean and green borough for businesses to succeed and prosper.